Shipping policy

Shipping & Delivery

Slow Sundays Mail Club currently ships within the UK only.

Your monthly envelope will be posted during the last week of the month, with the aim of it arriving around the beginning of the following month.

We use regular, untracked Royal Mail post for all Slow Sundays envelopes. Postage is included in the price of your subscription, so there is nothing extra to pay at checkout.

How long will my envelope take to arrive?

UK deliveries usually take approximately 3–7 working days from the date of dispatch. Please bear in mind that this is an estimated delivery timeframe rather than a guaranteed date, and occasionally Royal Mail may take longer.

As our post is untracked, we are unable to provide individual tracking information.

My envelope hasn't arrived

If your envelope hasn't arrived within 5 weeks of the advertised dispatch date, please get in touch with us and we'll be happy to look into it.

As we're a small independent mail club, we really appreciate your patience while we investigate any missing post. We will always do our best to help put things right.

Damaged envelopes

We carefully package each envelope before it leaves us, but postal journeys can occasionally be a little rough!

If your envelope arrives damaged, or something inside has been damaged during delivery, please contact us as soon as reasonably possible. If you can, please include a photograph of the envelope and its contents so that we can understand what has happened and help resolve the issue.

Nothing in this Shipping & Delivery Policy affects your statutory rights under UK consumer law.

Incorrect addresses

Please make sure your delivery address is correct and up to date when you subscribe.

If you move or need to change your address, please update your details through your Shopify customer account before your next envelope is dispatched.

We cannot be responsible for an envelope being delivered to the wrong address where an incorrect or incomplete address has been provided by the customer.

If you notice an error in your address, please contact us as soon as possible and we'll do our best to help.