Cancellation Policy

You can cancel your Slow Sundays Mail Club subscription at any time.

Your subscription is billed automatically on the same date you orginally signed up each month. 

Cancelling Your Subscription

You can cancel your Slow Sundays Mail Club subscription at any time.

If you cancel your subscription before your monthly billing date, you will not be charged for, or receive, the next envelope. Please note, if you orginally subscribed shortly after a cut off date, you may still recieve the next months envelope as you would have already paid for this as part of your subscription. 

If you cancel your subscription after your monthly billing date, your next month's envelope will already have been prepared for fulfilment. You will still be charged for that month's subscription and your envelope will be sent as planned. Your cancellation will then take effect for subsequent months, meaning no further payments will be taken.

For example, if your billing date is the 20th September and you cancel on the 22nd September you will still be charged for and receive the October envelope. You will not be charged for the November envelope.

You can cancel your subscription through your Shopify customer account or by contacting us. If you have any difficulty cancelling your subscription, please get in touch and we will be happy to help.

Your Statutory Cancellation Rights

Depending on when and how you purchase your subscription, you may have statutory cancellation rights under UK consumer law.

Nothing in these Terms & Conditions is intended to remove or restrict any statutory rights you may have.

Where a legal cooling-off or cancellation period applies, we will provide any information required by law about how to exercise that right.

How to cancel

You can cancel your subscription through your Shopify customer account or by contacting us directly.

If you have any difficulty cancelling your subscription, please get in touch and we'll be happy to help.

Please note that this policy does not affect any statutory cancellation, refund or consumer rights you may have under UK law. We are always happy to take queries or concerns so please email us on slowsundays.mailclub@gmail.com